Gentis Solutions

IT Business Analyst

Information Technology • Project Services
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Columbus, OH
106k/year - 126k/year
December 3, 2025
Candidates: 1 Interviewing: 0 Hired: 0
Contract-to-Hire In Person
Randi Brofft

Randi Brofft

Vice President
Information Technology Retail Transportation

About the Job

Gentis Solutions is looking for a IT Business Analyst to join our team. This role is part of our Professional Consultants group, working directly with clients to accomplish their goals. The client has expressed an interest in hiring the individual after project completion. Consulting engagements of this type typically last an average of 3-6 months.

Compensation for this position ranges from 106k/year - 126k/year per year, based on experience. Payment is bi-weekly and is based on all hours worked, without eligibility for overtime.

This position requires the individual to be located in the Columbus, OH area.

Requirements

  • Bachelor’s degree or equivalent work experience
  • 3 to 4 years of experience in application, services, or systems analysis, including deployment and support
  • Experience coordinating with service providers and delegating operational activities
  • Strong understanding of IT infrastructure, software components, on-prem and SaaS environments
  • Proficiency with operating systems, MS Office Suite, MS Project, and the ability to learn new technical concepts quickly
  • Strong analytical skills, including process analysis, problem-solving, and root cause analysis
  • Effective collaboration, communication, negotiation, and conflict-resolution skills
  • 2+ years working with support vendors or within a software support environment
  • Knowledge of ITIL processes and metrics
  • Experience leading requirements-gathering sessions and documenting business, functional, and non-functional requirements
  • Proven ability to lead successful technical project delivery
  • Ability to work independently across multiple functional domains
  • Willing to travel to the company's business units or service provider locations as needed

Nice to Have

  • Understanding of project management fundamentals; PMP certification is a plus
  • Experience documenting requirements for software implementations
  • Experience working in structured IT support or service management environments